At the top of the organisational foodchain are the Executives, data consumers who (have to) rely on the fact that the information being presented to them is accurate.
The Executive, more of then than not, focusses on very concise and consolidated data, often in the form of a KPI graph or dashboard.
In addition to being a consumer of data, the Executive is also ultimately responsible for the Business Intelligence strategy. Making sure that the solution used within the organisation will meet the needs of all the users – and not just a specific group or department – and will future-proof the organisation as they grow and mature in their BI journey.
“Our customer service team can now answer questions, be more proactive and more efficient rather than always searching for information internally or doing duplicate work. Also, management can now get an instant view of sales, cost of sales etc. via a dashboard helping improve our business decisions.”
Simon Robinson – Financial Controller, Doctors Chambers
“I can not emphasise how critical these reports have been to the business. Without the SharperLight reports, Hall & Prior would not be in as strong a financial position as it is now. The system enables management to really look at data and really analyse it and come up with KPIs to manage it. Additionally, because it’s so simple to use we can review key reports daily and nip any negative trends in the bud very early on.”
Matthew Wheatley – Chief Information Officer, Hall & Prior
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